Common Kenmore Washer Problems by Manufacturer
Diagnosing a Kenmore washer correctly requires identifying which manufacturer produced the unit — the first three digits of the model number reveal this. Different manufacturers mean different error codes and different failure patterns.
Kenmore 110-Series (Made by Whirlpool): F9 E1 — Long Drain Error: The washer cannot drain within 8 minutes. Check the pump filter at the bottom front and the drain hose. A blocked filter is the most common cause. F5 E2 — Door Lock Failure: The door latch motor has failed. More common in winter in Edmonton when cold utility rooms stiffen the door seal. F7 E1 — Motor Speed Sensing: The motor control board cannot verify drum speed. This is a motor control board failure, not necessarily the motor.
Kenmore 795-Series (Made by LG): OE — Drain Error: Same as LG OE — check the pump filter first. LE — Motor Locked: The Direct Drive motor has stalled. Causes include overloading or a foreign object in the drum. UE — Unbalanced Load: The drum load is unbalanced. Redistributing laundry often clears this. Persistent UE indicates worn suspension rods.
Kenmore SmartDry (Whirlpool-made Dryers): The SmartDry sensor technology on Kenmore dryers uses the same AccuDry platform as Whirlpool — sensor bar cleaning procedures and fault codes are identical.
For Kenmore brand information, see our Kenmore appliance repair page. For general washer repair, see our washer repair Edmonton page.
Kenmore Washer Repair Cost in Edmonton (2026)
Kenmore washer repairs in Edmonton cost $120-$380 CAD, consistent with the OEM manufacturer pricing for the underlying platform.
| Repair | Cost (CAD) |
|---|---|
| Diagnostic / Service Call | $85-$100 |
| Drain pump replacement (110 or 795 series) | $130-$260 |
| Door latch assembly (110-series F5 E2) | $130-$230 |
| Direct Drive motor repair (795-series LE) | $220,-$380 |
| Motor control board (110-series F7 E1) | $180-$320 |
| Suspension rods x4 (795-series UE) | $130-$240 |
| Water inlet valve | $100,-$195 |
Prices are estimates. Diagnostic fee applied toward repair.
Experienced technicians. We call back in 15 minutes.
Kenmore Washer Models We Service in Edmonton
We service all Kenmore washer models in Edmonton, including the 110.47 and 110.44 front-load series (Whirlpool-made), the 110.20 and 110.25 top-load series (Whirlpool-made), the 795.49 and 795.51 front-load series (LG-made), the 110.47089 Oasis and Cabrio top-load series (Whirlpool-made), and older Kenmore Elite models from the 2010s. The model number is printed on a label inside the lid or inside the door frame — always have this number available when calling for Kenmore service.
Why Kenmore Washers Need Specialized Repair
Kenmore washers require a technician who can identify the OEM manufacturer and apply the correct diagnostic procedure. A technician who only knows Whirlpool procedures will misdiagnose a 795-series LG-platform Kenmore. The 795-series uses LG Direct Drive motor technology with no drive belt — the diagnosis for motor-related faults is entirely different from the Whirlpool belt-driven or direct drive platform. Similarly, the suspension system differs: the 110-series uses suspension springs and snubber pads, while the 795-series uses damper rods. Our technicians identify the platform at the start of every Kenmore washer service call.